We may collect personal information from you when you interact with our website or our services, including but not limited to:

• Contact information such as your name, email address, phone number, and shipping address.

• Payment information such as credit card details or other payment methods.

• Information you provide when you communicate with us, such as through email or customer support channels.

• Information collected automatically through cookies, log files, and other tracking technologies. This may include your IP address, device information, browsing history, and preferences.

We may use the information we collect for the following purposes:

• To process and fulfill your orders, including processing payments and shipping products.

• To communicate with you regarding your orders, account status, and inquiries.

• To provide customer support and respond to your requests.

• To personalize your experience and tailor our offerings to your preferences.

• To improve our website, products, and services.

• To detect, prevent, and address technical issues, fraud, or security breaches.

• To comply with legal obligations and enforce our policies.

We may share your personal information with third parties for the following purposes:

• With service providers and vendors who assist us in providing our services, such as payment processors, shipping companies, and IT service providers.

• With law enforcement authorities, government agencies, or other third parties as required by law or to protect our rights, property, or safety.

• With third parties in connection with a merger, acquisition, or sale of assets, in which case your personal information may be transferred as part of the transaction.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request a restriction on its processing. To exercise these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Strathlone House

18-20 Donald Street

Lithgow NSW 2790

Australia

Email: hello@strathlonehouse.com.au

Phone: 1800 007 175

By using our website or services, you agree to the terms outlined in this Privacy Policy.